Our offer

From the boardroom to the whole organisation.

Lasting change comes from shifting habits of behaviour across the whole organisation, led by what the board and executive team role model. Our approach helps you see what’s really going on, act where it matters and sustain change.

1

Diagnose

See what is really happening.

A diagnostic and analysis of behaviour across your board, your executive team and other teams in your organisation. Our digital diagnostic measures how often behaviours show up, supported by interviews and observation, producing an independent report on strengths, emerging risks and priorities.

  • Board of Directors
  • Executive Teams
  • Vertical & Horizontal Teams
The diagnostic phase helps you answer
  • What leadership behaviours are being incentivised?
  • Is challenge genuinely welcomed?
  • Does the culture enable challenge and truth-telling?
  • Can bad news travel upwards?
  • Is the organisation capable of adapting to disruption?
  • What is the level of psychological safety?
  • Are we creating sustained success or short-termism?
  • Is the team aligned around purpose and risk appetite?
2

Transform

Turn insight into results.

Where the diagnostic identifies material risk, we work alongside you to design and deliver tailored interventions, at the level where culture is actually formed.

At the topThe behaviours of senior leaders, the dynamics of the executive team and the board, and the norms that are modelled and tolerated at the top. We strengthen trust, alignment and decision-making, enabling demonstrable progress.
Across the organisationWe build psychological safety as a shared capability, embedded across the system. That includes building trust, ownership, vulnerability and accountable dialogue which are the core pillars of a strong culture.
How we do it
Workshops and multi-session programmes, in person and online
Realistic scenarios, actors and “heat” experiences
Individual and live team coaching
3

Sustain

Keep a finger on the pulse.

Appreciating culture is never ‘one-and-done’ but continually shifting with the internal and external landscape. We recommend a simple bi-annual cultural check-in to keep a finger on the pulse. This enables early course correction rather than deeper crisis management.

Governance & riskHonest challenge in the boardroom and a more proactive risk culture across the organisation.
Performance & changeRoom for challenge and experimentation means faster decisions, innovation and efficiency.
Engagement & wellbeingGreater ownership, stronger teams, reduced burnout and improved wellbeing.
Case study: Astellas

From crisis to culture change: building trust and accountability at speed.

Facing the threat of losing its licence to operate, Astellas partnered with Holos to rebuild trust, accountability and psychological safety. The result was rapid compliance recovery and a lasting cultural transformation, measured across the whole EMEA culture.

"Working with Holos has been a key part of shifting our culture."Kasey Brown, Culture and Engagement Lead, Astellas

500+participants, from the Management Board to first-line leaders
EMEA-wideacross a global matrix organisation in significant change
Licence reinstatedwith a measured, lasting cultural shift
The impact over three years
Psychological safety
Year 1 Year 2 Year 3
UnsafeSafe
Trust
Year 1 Year 2 Year 3
DistrustingTrusting
Authentic leadership
Year 1 Year 2 Year 3
BossAuthentic
Our faculty

A spotlight on some of our culture, conduct and governance experts.

NNNicky Neal-Smith

Nicky Neal-Smith

Coach, Board Advisor, NED and Chair

Over 15 years in the Financial Services industry, with a record of building resilient and effective teams, whilst delivering bottom line results.

Expertise

Previous Director of Operations, Risk & Remediation at Coutts, Coach, Board Advisor, Non-Executive Director and Chair.

View profile
MBMark Buckle

Mark Buckle

Behavioural and cultural change

Works with senior leaders and their teams on in-depth change. With Cambridge Judge Business School, developed the first large-scale certified change programme with global reach on compliance, conduct and culture.

Has worked with
  • Barclays
  • Lloyds Banking Group
  • NatWest
  • KPMG
  • Deutsche Bank
View profile
NCNeil Crofts

Neil Crofts

Cultural change and remediation

Transformational leadership coach, facilitator, speaker and author. Specialises in large scale cultural transformation.

Has worked with
  • BPAfter Deepwater Horizon
  • BarclaysAfter LIBOR and PPI
  • PharmaceuticalsAfter a compliance breach
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ADAngela Dellar

Angela Dellar

ICF accredited coach (PCC)

Transformational leadership ICF accredited coach (PCC), facilitator, speaker and author who enjoys inspiring senior leaders to upgrade their thinking and conduct for even better personal and professional performance.

Has worked with
  • Costa Coffee
  • Ocado
  • Sanofi
  • Chanel
  • CBRE
View profile
Ready for what comes next?

Start with a conversation.

An exploratory conversation, designed to leave your board with clarity whether or not you engage us further.

hello@holoschange.com

Change Today. Win Tomorrow.